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Good questions

Everything you'd
want to ask.

The things clients wonder about most, answered plainly. Still unsure? A real reply is only a message away.

Do you do both design and development, or just one?

Both. TeniVision is a design and software studio, you can hire us for a logo, for a full product, or for the whole journey from brand to shipped app. It's the same team either way, which keeps everything consistent.

How much does a project cost?

Every project is quoted to scope, so you only pay for what you actually need. Share a few details on the contact page and you'll get a clear, itemised quote, no surprises. See pricing for how the packages work.

What's your turnaround time?

A logo or flyer set can turn around in days; a social retainer runs monthly; a full product is scoped in phases. We'll agree realistic milestones up front and keep you updated throughout, see our process.

Do you work with clients outside Nigeria?

Yes, we've served 600+ clients across Nigeria, the UK, the US and Canada. Everything runs remotely over WhatsApp and email, so location is never a blocker.

How does payment work?

Most projects start with a deposit to book your slot, with the balance due on delivery; larger builds are split into milestone payments. Everything is agreed in writing up front, so you always know what's due and when. We accept bank transfer and card.

How many revisions do I get?

Every project includes revision rounds so we can refine the work until it's right, the exact number is set in your quote based on scope. We'd rather get it right than rush it out.

I'm a startup with a small budget, can we still work together?

Very likely. We scope projects to fit real budgets and can phase the work so you start with the essentials and grow from there. Tell us what you're working with and we'll be honest about what's possible.

What do I get when a project wraps?

For design work, you get full ownership of your final brand assets, logos, exports and the files you need to use them anywhere. For software, the finished product is yours to run, along with the accounts, content and data inside it, while the underlying source code stays with the studio and is maintained by us, so it keeps working without you managing a codebase. Need a full source-code handover? We can scope that in separately.

Will my idea be kept confidential?

Yes. Anything you share stays between us, and we're happy to sign an NDA before you go into detail if you'd prefer. Nothing you send through the site is stored on it, it just opens a chat or email.

Still wondering?

Just ask us.

If your question isn't here, send it over, you'll get a real answer, usually within a day.